Support

Something not running smoothly? Let us know.

For questions about measurement, your account or the app, write to us with your iPhone model and Fochanka version.

Support by email

Please do not send passwords, access codes, full journey files or other sensitive information in your first message.

Before you write

Check that you have the latest version available.
Tell us what you were trying to do and what happened.
If the issue concerns a measurement, support will tell you how to share diagnostic material safely if it is needed.

Account and privacy

For questions about your personal data, to exercise your rights or to request account deletion, write to privacy@fochanka.com. See how to delete your account.